How We Work
What is Sam's Club powered by Instacart?
Sam's Club, powered by Instacart, delivers your groceries in as little as an hour! We connect you with a shopper who picks up the groceries you request and delivers them to your door.
What is Instacart's role?
Instacart powers the website, and arranges the delivery of your order.
Why choose Sam's Club powered by Instacart?
Value: Members enjoy the best value, assortment, and quality on everyday items.
Convenience: We do the picking and delivery so you can focus on the things that matter to you.
Who does the shopping?
Instacart Personal Shoppers fulfill your orders. Your Personal Shopper will pick the best produce, carefully select all your items, and handle any items that are out of stock.
Personal Shoppers handpick only the best produce in club. You can even leave a note for your Personal Shopper about ripeness.
Personal Shoppers go out of their way to select the best items. They pay close attention to expiration dates and carefully handle delicate items like eggs and bottles.
If an item you order is out of stock, your Personal Shopper will make an appropriate replacement and contact you to verify it.
Delivery hours and availability
Sam's Club delivery is currently available in Austin, Dallas and St. Louis.
To determine if delivery is available in your area, log into samsclub.com/instacart. Select Shop now and enter your zip code.
My zip code is not in your service area. How can I receive deliveries?
We are continuing to expand delivery zip codes. If your zip code is not currently available, please enter your email address, and we will notify you when service is available in your area!
In the meantime, please visit samsclub.com for shipping options.
Delivery hours are subject to Sam's Club operation hours.
You can view available delivery times for your area from the shopping cart. Most customers choose to have their order delivered within 2 hours, though you can also schedule up to 6 days in advance!
To learn more about the available delivery windows in your area, log into samsclub.com/instacart
How quickly can you deliver to me?
Most customers choose to have their order delivered within 2 hours, though you can also schedule up to 6 days in advance!
With Instacart Express, you get unlimited free delivery on all orders over $35!
Log in and visit Account > Instacart Express to view pricing, sign up, and manage your membership settings.
Note: This membership does not give you faster delivery or earlier time slots than other customers. Likewise, membership with Instacart Express does not guarantee that specific delivery slots will be available for a given delivery. Service fees may apply. For full terms and conditions, please visit the Instacart Express Terms and Conditions.